Overview

Hello humankindness Located conveniently in the heart of Phoenix ArizonaSt. Josephs Hospital and Medical Center is a 571-bed not-for-profit hospital that provides a wide range of health social and support services. Founded in 1895 by the Sisters of Mercy St. Josephs was the first hospital in the Phoenix area. More than 125 years later St. Josephs remains dedicated to its mission of caring for the poor and underserved.We are extremely proud to be a nationally recognized center for quality quaternary care medical education and research. St. Josephs includes the internationally renowned Barrow Neurological Institute Norton Thoracic Institute Cancer Center at St. Josephs Ivy Brain Tumor Center and St. Josephs Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics neuro-rehabilitation orthopedics and other medical services. St. Joseph’s is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day approximately 20 percent of the hospital’s patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph’s.U.S News & World Report routinely ranks St. Josephs among the top hospitals in the United States for neurology and neurosurgery. In addition St. Josephs boasts the Creighton University School of Medicine at St. Josephs and a strategic alliance with Phoenix Childrens Hospital.St. Josephs is consistently named an outstanding place to work and one of Arizonas healthiest employers. Come grow your career with one of Arizonas Most Admired Companies.Look for us on Facebookand follow us on Twitter.For the health of our community ... we are proud to be a tobacco-free campus.

Responsibilities

SUMMARY - The Nurse Navigator is a professional registered nurse with disease-site clinical knowledge who is assigned to a population of patients. The Nurse Navigator provides individualized and

comprehensive care to recognize and removing the client’s barriers to care by identifying critical resources for clients, helping them navigate through health care services and systems, and promoting client health. to care through, coordinate diagnostic and treatment efforts and ensure prompt access to care. The Nurse Navigator provides education and resources to facilitate informed decision making and timely access to quality health throughout all phases of the continuum of care. The Nurse Navigator collaborates and communicates effectively with the multidisciplinary team to effectively coordinate patient care,

ensure continuity of care and create a comfortable and exceptional patient experience.

Qualifications

MINIMUM

ADN (Associate Degree Nursing)

Three years of experience of specialty specific nursing in a hospital, clinic, or community setting.

Skills to include but not limited to knowledge of self-care strategies and resources, critical-thinking skills, ability to work autonomously, strong verbal and written communication skills, ability to prioritize, ability to build internal and external collaborative partnerships.

(1) Demonstrated knowledge of medical terminology.

(2) Knowledge and understanding ofprocesses and systems related to registration and patient eligibility systems.

(3) Excellent interpersonal skills and the ability to effectively communicate verbally and in writing providing excellent customer service.

(4) Knowledge of the principles andprocesses for providing effective customer service, including customer needs assessment, meeting quality standards for delivered services and evaluation of customer satisfaction.

(5) Excellent organizational skills and the ability to handle multiple priorities/tasks simultaneously in a fast paced environment.

(6) Basic computer literacy and proficiencyin Microsoft Windows, including experience using multiple software/computer applications simultaneously.

(7) Basic proficiency with MS Office(Outlook, Word, Excel, PowerPoint).

(8) Ability to effectively capture informationand accurately enter the data into software applications.

(9) Proficiency with patient registrationcomputer applications.

Must have current or compact RN licensure in the state of Arizona

American Heart Association BLS-CPR

PREFERRED

BSN Prefered

Metric tracking skills

We offer the following benefits:

Health/Dental/Vision Insurance

Pension Plan

Matching Retirement Programs

Student Loan Support

Flexible spending accounts

Voluntary Protection: Group Accident, Critical Illness, and Identity Theft

Adoption Assistance

Employee Assistance Program (EAP) for you and your family

Paid Time Off (PTO)

Tuition Assistance for career growth and development

Pay Range

$33.60 - $48.73 /hour

We are an equal opportunity/affirmative action employer.