Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Program Director - AI Business Governance

The Data Strategy & Management organization (Chief Data Office) is responsible for the strategy, acquisition, evaluation, and responsible use of all types of data and data capabilities that can be utilized for innovation by a wide range of Mastercard products, consulting, and internal business teams.

The Program Director for AI Business Governance will own the formal AI business governance process enabling Mastercard to effectively deploy priority use cases at speed by aligning multiple workstreams and processes led by different business teams to enable Mastercard to be a leader in the responsible deployment of Generative AI and to drive significant growth and efficiency for the business.

Role

• Establish and manage an agile and adaptive business governance framework to effectively manage change and a fast-evolving technology and business environment.

• Synthesize many individual AI use cases against a strategic framework to maximize benefit to the organization.

• Actively manage the workstream including project stakeholders to ensure commitments are met and delivery remains on schedule.

• Effectively communicate statuses to many audiences, from executive leadership to tactical project management.

All About You

• Experience leading complex technology innovation and change management projects

• Ability to structure and organize complex work with many dependencies

• Understanding of common data technologies

• Experience managing vendor relationships

#LI-TL

#AI1

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.