Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

This position will be a key member of the American Express Global Commercial Services (GCS) Line of Business Compliance Team (LOBCO), primarily supporting U.S. small business Card Lending products and strategies. The role will also support pricing initiatives from a line of business compliance perspective. The successful candidate will be responsible for providing compliance oversight and guidance for the business while aligning with applicable laws and regulations for commercial products, features, and processes. The compliance efforts for this position will have a particular focus on product development, marketing strategies, risk management initiatives, rewards and benefits, and customer communications.

How will you make an impact in this role?

• Drive implementation of applicable policy and regulatory requirements as related to small business lending products, in the areas of UDAP, Fair Lending and Regulation Z, general credit card practices, general banking, and other relevant federal, state and local regulations.

• Review and provide guidance to the business on marketing and advertising material including required disclosures.

• Analyze new and/or enhanced products and services as part of the New Product Development process to assess compliance risks and ensure adherence with regulatory requirements.

• Effectively manage the Compliance Issue Management process and ensure appropriate decisioning of Compliance Issues, timely closure of gaps and customer remediation where required.

• Participate in the Compliance Risk Assessment process to ensure that all applicable laws and regulations are mapped to the applicable business processes and assess the strength of the control environment.

• Assist ongoing activities related to compliance risk management in GCS, including the Third-Party Life Cycle Management.

• Support regulatory examinations, internal audit reviews, Compliance monitoring and testing, and related efforts.

• Support team in providing regular status reporting for sharing with compliance leadership and stakeholders on a regular basis.

• Additional responsibilities based on team needs.

Minimum Qualifications

• Minimum 5- proven experience in Compliance or related activities, within the financial services industry.

• Prior banking industry, digital payments, compliance, legal or risk experience is a plus.

• Strong knowledge of applicable laws and regulations pertaining to financial services lending and banking products, including consumer protection, banking, privacy, and marketing (e.g. Reg B, FCRA, Reg Z, UDAP, Reg O, TCPA, BSA and UCC).

• In-depth knowledge and understanding of compliance risk management practices and methodologies, including risk and control assessments.

• Understanding of regulatory expectations and experience preparing for regulator meetings and examinations.

• Proven ability to build rapport, garner respect and appropriately exercise authority in a collaborative environment.

• Professional maturity and confidence in expressing a point of view with management.

• Ability to identify and understand key risks, issues, and trends and to develop meaningful information to be shared with leadership.

• The ability to handle multiple tasks and prioritize work in a highly deadline-intensive environment is required.

Preferred Qualifications

• Bachelor’s Degree or equivalent work experience

• Advanced Degree or equivalent experience preferred.

Qualifications

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and supplement and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Compliance

Primary Location: US-New York-New York

Other Locations: US-Utah-Sandy, US-Arizona-Phoenix, US-Florida-Sunrise

Schedule Full-time

Req ID: 24005883