Senior Strategy & Planning Manager

Job Req ID: 33349

Posting Date: 14 May 2024

Function: Brand and Marketing

Unit: Consumer

Location:

One Braham (4140), London, United Kingdom

Salary: Competitive with great benefits

Location: London

Closing date for applications: 28th May 2024

3 days in the office, 2 days remote

About EE

We’re EE. We are the biggest mobile and broadband operator in the UK and we have a relationship in every second household in the country. But we’re for everyone, on any network – serving up new tech, new services, and heaps of inspiration for every aspect of your connected life.

We’ve been awarded the UK’s best network for the last 10 years. It’s central to our vision – to be the most personal customer-focused technology company in the UK.

That means earning a place on customers’ home screens by offering them more than ever before, whether that’s helping their home run smarter with EE Home, levelling up their play with EE Game, helping them work on their terms with EE Work, or even unleashing their kids’ learning with EE Learn.

We’re also part of BT Group, which we’re even bigger than you might think. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We think we’ve got something special here. We want everyone to feel proud about working at EE – and feel excited about where we’re going and what we’re going to do. Want to join in?

Why this job matters

EE is undergoing an incredibly exciting period of change, and Marketing plays a key role in the future of our business. The journey to a new EE will require changes to the way we work and collaborate in Marketing, and to the way we work with our partners. We need to become more data-driven in everything we do, and we need to set bold ambitions for the product experience we want to deliver. The Marketing MD is looking for an enthusiastic, ambitious and strategic thinker to help him and his leadership team drive this strategy forward.

This role will hold an important position within the Marketing Leadership community; helping to ensure a strong strategic narrative, managing alignment, and driving actions across the leadership team. The role will work closely with the Marketing MD and the leadership team, will take lead on ad-hoc problem solving, and will lead or drive strategic projects to deliver the change we need to see. This is an outstanding learning opportunity!

What you’ll be doing

• Lead the Marketing Leadership Team (MLT) alignment process and operates as an SME in Strategic Business Planning. Works closely with the Marketing MD to oversee the annual and quarterly planning across Marketing. Leads on aligning strategies, KPIs, actions, and transformation programmes to deliver the change we need across the different teams in Marketing.

• Is the interface between the MLT and the Household & GTM team to ensure plans are aligned and executed across the different teams in Marketing. This is key as the Household & GTM team orchestrates and leads a significant share of the planning through the capex planning, and GTM process.

• Support and drive strategy plans by utilising financial rigor, insights, and acumen as well as influencing stakeholders across Marketing and EE to build financially-sound, data-driven, and executable plans.

• Contribute in end-to-end project delivery including solving problems by determining the cause of the problem, identifying, prioritising, and selecting alternatives for a solution, and subsequently implementing the preferred solution.

• Direct change execution, developing and supporting change management strategies to enable long-term success of business initiatives.

• Lead discussions across the MLT and SLT on strategic issues, generating ideas and creative frameworks, and uses a combination of facts, judgment, and personal impact to build credibility and influence outcomes.

• Oversee and contribute to the development of clear, compelling presentations to support decision making on strategic topics with senior stakeholders and supports the Marketing MD in preparation for internal and external meetings.

• Partner with the Marketing MD and HR to influence and drive change to the Marketing ways of working. Lead the implementation of continuous improvement of governance and way of working around the MLT and the extended marketing leadership team.

• Collaborate with key stakeholders to ensure that all touchpoints for the Marketing MD and MLT are managed with cohesive storytelling and a consistent strategic narrative.

The skills and experience you will have under your belt

Skills you'll need to succeed:

• Storytelling with data

• Strategic thinker and problem solver

• Strong structure and strategic roadmapping

• Project planning and management

• Confident communicator

• Strong stakeholder management

• Strong collaborator and business partner

• Business Process Improvement

• Business acumen

Experience you'd be expected to have:

• Considerable experience working in a high performance analytical environment

• Experience within Marketing or Strategy in Telco preferred

• Experience working with senior leaderships, with demontrated examples of strategic delivery, potentially from consulting

What's in it for you? What are the benefits?

At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development.

• Competitive salary

• 25 days annual leave (plus bank holidays)

• Private healthcare for you and your family

• £5500 car or cash allowance

• 15% on target performance bonus

• Life Assurance

• Pension scheme if you pay in 5% BT will pay in an additional 10%

• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.

• 50% off EE mobile pay monthly or SIM only plans

• Exclusive colleague discounts on our latest and greatest BT broadband packages

• BT TV, including TNT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids

• 50% discount for friends and family on EE SIM only plans

• World class training and development opportunities

• Volunteering days so you can give back to your local community

BT is an equal opportunities employer. We’re working hard to create an inclusive working environment, where people from all backgrounds can succeed. We want to make sure your recruitment experience is the best it can be – so, if you’re selected for an interview, please let us know if there’s any adjustments we can make that would be helpful for you.

Our leadership standards

Looking in:

Leading inclusively and Safely

I inspire and build trust through self-awareness, honesty and integrity.

Owning outcomes

I take the right decisions that benefit the broader organisation.

Looking out:

Delivering for the customer

I execute brilliantly on clear priorities that add value to our customers and the wider business.

Commercially savvy

I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:

Growth mindset

I experiment and identify opportunities for growth for both myself and the organisation.

Building for the future

I build diverse future-ready teams where all individuals can be at their best.

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.