Job Description:

Job Title: Care CoordinatorLocation: Kirksville, MODepartment: Preferred Family HealthcareEmployment Type: Full TimeShift: Monday - Friday 8:00 A.M. - 5:00 P.M.

Job Summary:Are you a passionate, dedicated, and looking to make a positive impact in the lives of individuals facing mental health and substance use disorders? Join our team at Preferred Family Healthcare as a Care Coordinator!As a Care Coordinator, you'll review initial assessments, coordinate outpatient services, maintain communication with referral sources, assist in transitional planning, and provide crisis intervention when necessary. Our ideal candidate is committed to supporting individuals in their journey towards recovery and has strong communication skills. Kirksville, MO offers a variety of events and activities to choose from. Whether it’s visiting the state park, stopping by the farmers market, being engaged in the college and universities, or enjoying community events and businesses. Kirksville is a community driven hub with a high quality of life. Join our team!

Position Perks & Benefits:

• Employee benefits package - health, dental, vision, retirement, life, & more**

• Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees

• Company-paid basic life insurance

• 29 Days of PTO for Full-Time employees

• Emergency Medical Leave Program

• Flexible Spending Accounts – healthcare and dependent child-care

• Health & Wellness Program

• Employee Assistance Program (EAP)

• Employee Discount Program

• Mileage Reimbursement

Key Responsibilities:

• Comprehensive Assessment: Review initial assessments and identify issues associated with employment, education, healthcare, social connectedness, and criminal justice, laying the groundwork for holistic treatment planning.

• Outpatient Service Coordination: Coordinate outpatient services for mental health and/or substance use disorder treatment, ensuring seamless access to essential care and support.

• Effective Communication: Maintain regular communication with referral sources and primary care providers regarding progress, transition planning, and pertinent clinical issues, fostering collaboration and continuity of care.

• Correspondence Management: Request correspondence from past treatment and primary care providers, facilitating comprehensive understanding of clients' medical and treatment history.

• Staffing Participation: Participate in staffing to assure continuity of care, contributing insights and updates to inform collaborative decision-making and care planning.

• Treatment Scheduling and Transportation: Assist in scheduling treatment and arranging transportation, removing logistical barriers to accessing essential services and support.

• Individualized Treatment Planning: Develop and evolve treatment plans in an individualized manner, tailoring interventions to address the unique needs and goals of each client.

• Professional Representation: Represent the agency in a professional manner, fostering positive relationships with clients, families, and community partners.

• Referral and Linkage: Ensure referral for medical issues of clients and link families with services in the community, facilitating access to comprehensive support networks.

• Crisis Intervention: Provide crisis intervention as necessary and adhere to weekly direct service expectations, ensuring prompt and effective response to emergent client needs.

Education and/or Experience Qualifications:

• Graduate from an accredited college or university with a Bachelor’s Degree in one of the human service fields (social work, psychology, human development and family life, criminal justice, counseling), nursing, or education.

Required License/Certification:

• None

Additional Qualifications:

• Strong interpersonal skills: Ability to establish rapport with clients, families, and multidisciplinary team members to facilitate effective communication and collaboration.

• Detail-oriented: Demonstrated ability to maintain accurate records, document client interactions, and ensure compliance with regulatory standards.

• Crisis intervention skills: Proficiency in de-escalating crisis situations and providing immediate support to individuals experiencing mental health or substance use issues.

• Flexibility and adaptability: Capacity to work in a dynamic environment, handle multiple tasks simultaneously, and respond to changing priorities while maintaining a client-centered focus.

Brightli is on a Mission:A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive and authentic workplace.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Preferred Family Healthcare is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.

Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), and Southeast Missouri Behavioral Health (SEMO). While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot

• 200 locations

• 4 states

• 19 subsidiaries and/or affiliates

• 5k+ employees